The app, launched in collaboration with a private agency, will use electric vehicles as an ambulance to transfer non-critical cases to healthcare facilities within Delhi free of cost. The patients can download the app through the link, which will be sent through SMS and QR code to every Covid positive patient.
Health minister Satyendar Jain, who launched the mobile application, said it had been unveiled with the objective to facilitate Delhi citizens in home isolation in case of need. “From health checkups, ambulance requirements to admission in hospitals, health amenities are now just a click away. With this app, patients will get access to an e-vehicle, which will provide for free pickup and drop services. Each vehicle will be properly sanitised after every ride,” Jain said.
Patients can book a cab from the app after registering through OTP, by entering their pickup and drop locations. The nearest cab will automatically be dispatched to serve. The service will be available 24 hours. The drivers will get all the information on their app. They will reach the patients sooner as the pickup location is automatically captured by the app. Dedicated supervisors will be monitoring the situation round the clock.
The trained drivers will be complying with new safety guidelines, such as wearing PPE kits and being well equipped with sanitisers. The cabin will be insulated as well.
The app will add efficiency to Delhi’s emergency commute services enabling ambulances to be more available to cater to serious requests in time. The patient will be apprised of pickup time and can contact the driver through the app only, reducing the anxiety regarding the availability and reaching of the cab ambulance.